Last updated: 15 March 2025
coinSense (hereinafter referred to as "this Product" or "this Application"). This statement applies only to this Product. If you have any questions, comments or suggestions, please contact us through the following contact information:smile@moreonep.com.
MOREONEP PTE. LTD. (hereinafter referred to as "we") as the operator of this application, fully understand the importance of personal information to you and will do our utmost to ensure its security and reliability. We are committed to maintaining your trust in us and will take appropriate security measures according to established industry standards to protect your personal information.
Please read and fully understand the contents of each clause before using this application and related services, especially the corresponding clauses that exempt or limit liability, as well as the separate agreement for opening or using a certain service, and choose to accept or not to accept.
If you do not explicitly agree to this Privacy Statement and start using it, we will only collect information necessary for the operation of this application software. This will result in us being unable to provide you with complete products and services. However, we will still take measures such as de-identification and encryption to protect this information. We will provide you with the corresponding services only after obtaining your explicit consent and acceptance. When you choose to continue or use it again, based on the necessity of providing products and services, we will consider that you accept and acknowledge our processing of your relevant information according to this statement. To better serve you, we will update the terms of this policy based on product updates and relevant legal requirements, which will form part of this policy. If the privacy agreement changes after your use, we will notify you through methods such as information push notifications. If you continue to use our services, you should carefully read the revised agreement. You have the right to refuse the modified agreement and should cease using the software or services provided by this application.
If you violate this Agreement in any way, we have the right to unilaterally restrict, suspend or terminate the provision of this Service to you at any time according to the violation, and have the right to hold you accountable for relevant responsibilities.
If you are under 18 years old, please read this agreement and other aforementioned agreements in the presence of a guardian and obtain prior consent from your parent or legal guardian. If you are a guardian of a minor, should you have any questions regarding the personal information of the minor under your guardianship, please contact us through the contact methods specified in this privacy policy.
The Privacy Statement will help you understand the following:
Collection and Use of Personal Information
1. Personal information we collect
We will collect the information you voluntarily provide when using the Service and the information generated by you when using the function or receiving the Service by means of automation in the following ways:
1.1 Product security function: In order to ensure the security of your account and system, we may need to obtain your hardware model, operating system version number, software version number, network access mode, type, status, network quality data, operation log, service log information.
To facilitate your use, after you launch the APP and agree to the Privacy Policy, we need to collect your device information as the only anonymous identifier for your service usage. This information is transmitted and stored using MD5 encryption and anonymized processing to prevent the leakage of your personal information. Please note: the collected device information cannot identify specific individuals. Unless authorized by you or otherwise required by law, this application will only use the device information to identify you as a user of this app.
The above functions and permissions are necessary for using the corresponding product functions and services. If you do not grant the corresponding permissions, you cannot use the relevant functions, but it does not affect the use of other functions or basic business functions.
If you agree to provide your personal sensitive information (*), you agree that we may process your personal sensitive information in accordance with the purposes and methods described in this Agreement.
* Personal sensitive information refers to personal information that may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health or discriminatory treatment once it is leaked, illegally provided or abused.
1.2 Functions related to this application
When you take photos of feedback, use tools and other related functions, you may need to authorize sensitive permissions such as photo album and rough geographical location. Refusing to provide these permissions will only prevent you from using the function, but will not affect your normal use of other functions of this application.
2. Provide you with relevant services of this application
When you use the relevant functions and services of this application, we may request the following permissions from your terminal device:
[Modify/Delete external storage]:
Permission description: modify/delete external storage;
Scenario and purpose: Download fonts to the phones storage or delete downloaded fonts;
[Read external storage]:
Used to read external storage content
[Photo permission]:
Used for users to take photos
[Allow installation of apps from unknown sources]:
Permission description: automatic update;
Scenario and purpose: Used for automatic update of applications after the release of new software version;
[Get rough location]:
Permission description: Get a rough location;
Scenario and purpose: Read the nearby wifi network that can be connected;
[Read phone status and identity]:
Permission description: Read the status and identity of the phone;
Scenario and Purpose: During your use of this application, to understand the compatibility and crash logs, and to provide you with a better user experience, third-party application statistics services may collect your unique device identifier. This is used to record your identity, analyze your usage of this application, and identify you as a user of this application. In addition, it may collect your usage data and store it as network log information, including:
Device information: This application will receive and record the relevant information of the device you use (including device model, operating system version, login IP address, operation log, regional distribution, carrier and other characteristic information) according to your specific operation in the installation and/or use of the software.
Please note that the collection of device information is not identifiable information about a specific natural person.
Unless authorized by you or otherwise provided by laws and regulations, the device information collected by this application will only be used to identify you as a user of this application.
APP will not collect personal usage habits, browsing records, user targeted push and precision marketing;
[Get WiFi status]:
Permission description: Get wifi status;
Scenario and purpose: detect the connected network through wifi;
[Get the list of software installed by users]:
Permission description: Get the list of user applications;
Scenario and purpose: Used to log in to third-party accounts.
3. Use of personal information
3.1 Necessary for the implementation of product functions
The information we collect follows the principle of minimum necessity and is used to implement the aforementioned business functions or services.
3.2 Handling of changes in the purpose of use of personal information
You can access, modify and delete the personal information you provide during the use of our services. If you have any questions, you can also contact us through customer service.
If we use your personal information beyond the scope claimed at the time of collection and directly or reasonably related, we will inform you again and obtain your express consent before using your personal information.
Please note that if the information cannot be used alone or in combination with other information to identify your personal identity, it does not qualify as your personal information in a legal sense; when your information can be used alone or in combination with other information to identify your personal identity, or when data that we cannot associate with any specific personal information is combined with other personal information, such information will be treated and protected as your personal information in accordance with this Privacy Statement.
3.3 Personal information collected and used without consent is exempted from collection in accordance with the law
Please understand that in the following circumstances, we do not need your authorization and consent to collect and use your personal information according to laws, regulations and relevant national standards:
(1) The personal information collected from you is disclosed to the public by you;
(2) necessary for signing or performing the contract according to your requirements;
(3) Necessary for maintaining the safe and stable operation of the application and related services, such as discovering and handling faults of the application and related services;
(4) Other circumstances prescribed by laws and regulations.
Storage of Personal Information
4. We place great importance on the security of your personal information and will strive to implement reasonable security measures (both technical and managerial) to protect it from misuse or unauthorized access, disclosure, use, modification, damage, loss, or leakage. For your account information, we will employ professional encryption for storage and transmission to ensure its safety, and will not collect, use, disclose, or publicly release it without authorization. It is your responsibility to safeguard the security of your account information. If any leakage occurs due to your own reasons, leading to the exposure, tampering, deletion, or other consequences of related information under this service, we will not bear any responsibility.
4.1 Storage location
We will store the users personal information collected within the territory of China in the United States in accordance with laws and regulations. We store and process your personal information through Amazon Cloud servers located in the United States. You can submit a data deletion request through [Settings-Account], and we will complete the cross-border data link processing within 15 working days.
4.2 Storage period
In general, we retain your personal information only for the time necessary to achieve our purposes, such as:
Account information: During your use of the application services, we need to keep your account information all the time to ensure that you can use the services normally. After you log out of the application account, we will delete or anonymize the corresponding information.
However, in the following circumstances, we may change the storage time of personal information as required by law:
(1) To comply with applicable laws and regulations;
(2) To comply with the provisions of court judgments, rulings or other legal procedures;
(3) To comply with the requirements of relevant government agencies or statutory authorized organizations;
(4) We have reason to believe that we need to comply with relevant laws and regulations;
4.3 In case of the cessation of operation of our products or services, we will notify you in the form of push notifications and announcements, etc., and delete or anonymize your personal information within a reasonable period of time.
4.4 Overdue processing of personal information
We will only retain your personal information for as long as necessary to achieve the purposes stated in this policy, unless an extension is required or permitted by law. When your personal information exceeds the retention period mandated by laws and regulations, we will delete or anonymize it. If we terminate the operation of a business or service, we will notify you at least fifteen days in advance and delete or anonymize your personal information after the termination.
Use of Cookies and Similar Technologies
5. Cookies: Cookies are small files stored on your device that help the Platform deliver certain features and functions. We and our service providers use cookies to automatically collect data, understand how you interact with the app (such as which pages you view and how long you stay), improve your experience, and enhance our services. Cookies may store details like your login ID, preferences, time spent on the app, and pages visited.
5.1 We may also use third-party tracking tools to collect similar information about your activity within the app. For example, Google Analytics may collect your IP address, device or browser data, and other usage information through cookies. These practices are governed by Google’s Privacy Policy, which may change from time to time. By using the app, you agree to our use of cookies.
5.2 In addition, our service providers (such as analytics providers and ad networks) may use cookies to collect data about your online behavior. This helps them deliver ads that match your interests both within our app and across other websites or apps. Please note that we are not responsible for the privacy practices of these third parties, and their data practices are not covered by this Privacy Policy.
Some devices offer a “Do Not Track” feature; however, our app does not currently respond to such signals.
You can update your cookie preferences at any time by clicking the cookie management tool on our App/Website.
Sharing, Transfer, and Public Disclosure of Personal Information
6.1 Sharing of personal information
We will not share or transfer your personal information with other companies, organizations or individuals, except in the following circumstances:
We may share your personal information with you in accordance with laws and regulations or mandatory requirements of government authorities.
6.2 Transfer of personal information
We will not transfer your personal information to any company, organization or individual except in the following circumstances:
(1) Transfer with clear consent: With your clear consent, we will transfer your personal information to other parties;
(2) In the event of mergers, acquisitions, asset transfers, or bankruptcy liquidations, your personal information may be transferred as a result. When such changes occur, we will continue to protect your personal information in accordance with legal requirements and no less stringent than the security standards set forth in this Privacy Statement. Otherwise, we will require the successor to obtain your authorization and consent again.
6.3 Public disclosure of personal information
We will only publicly disclose your personal information in the following circumstances:
(1) With your explicit consent
Under normal circumstances, we will not publicly disclose the personal information we collect. If it is necessary to disclose it publicly, we will inform you in advance of the purpose and type of information to be disclosed. In such cases, we will disclose the authorized information publicly after obtaining your explicit consent.
(2) Personal information shared, transferred or publicly disclosed without consent shall be exempted from collection in accordance with the law
Please understand that we do not need your authorization to share, transfer or publicly disclose your personal information in accordance with laws and regulations, national standards, legal procedures, litigation or mandatory requirements of government authorities.
Security Measures for Personal Information Protection
We strive to provide users with information security to prevent the loss, improper use, unauthorized access or disclosure of information.
7.1 Do not collect irrelevant personal information
We will take all reasonable and practicable steps to ensure that no irrelevant personal information is collected. We will retain your personal information only for as long as necessary to achieve the purposes stated in this statement, unless the retention period is extended or permitted by law.
7.2 Remind users to protect personal information
You acknowledge and understand that the system and communication network used by you to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to not disclosing your account password and related personal information to others.
7.3 Regular assessment of security risks
We will conduct regular assessments of security risks and personal information security impacts. You can consult and supervise through the contact information disclosed in this statement.
7.4 Assume legal responsibility for accidental leakage
The internet environment is not one hundred percent secure, and we will do our utmost to ensure or guarantee the security of any information you send us. If our physical, technical, or management protective measures are compromised, leading to unauthorized access, public disclosure, tampering, or destruction of information, causing damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
7.5 We hereby specially remind you that the personal information protection measures provided in this privacy statement apply only to this application and related services. Once you leave this application and related services to browse or use other websites, services, and content resources, we have neither the ability nor the obligation to protect any personal information you submit on software or websites outside of this application and related services, regardless of whether your login, browsing, or use of these software or websites is based on links or redirects from this application.
8. We attach great importance to your management of personal information and make every effort to protect your rights to access, modify (update or correct), delete and withdraw authorization consent for your personal information so that you can ensure your privacy and security.
8.1 Access to your personal information
You have the right to access your personal information, except for the exceptions stipulated by laws and regulations. If you wish to access (or modify, delete) your personal information and password in your account or close your account, you can perform such operations by visiting the personal homepage and account management.
8.2 Correct your personal information
You have the right to request corrections if you find an error in your personal information processed by us.
8.3 Change the scope of your authorized consent
You can authorize the company to continue to collect personal information or change or withdraw your authorization by deleting information, turning off device functions, changing privacy Settings, etc.
Please understand that specific business functions and services will require your information to be completed. When you withdraw your consent or authorization, the company will no longer be able to provide you with the corresponding functions and services, nor will it process your relevant personal information. However, your decision to withdraw consent or authorization will not affect the processing of personal information that the company has already conducted based on your previous authorization.
8.4 Personal information subject cancels the account
The account must meet the following conditions:
(1) The account is in normal condition and there is no restriction such as being disabled.
(2) If the account property is not settled, the virtual rights and interests that are not settled shall be abandoned.
You can apply to cancel your account by email.
Before you cancel your account, we will verify your personal identity, security status, device information, etc. You acknowledge and understand that the act of canceling an account is irreversible. After you cancel your account, we will delete all information related to your account or anonymize such information, except as otherwise provided by laws and regulations.
8.5 The right to stop the operation is known
If we cease to operate, we will stop collecting your personal information in a timely manner, notify you of the cessation of operation by individual delivery or public announcement, and delete or anonymize your personal information held.
Minor Usage Terms
9. If you are under 18 years old, please read and fully understand this Privacy Policy carefully with your guardians accompaniment, and use our services or provide us with information only after obtaining your guardians consent. We will collect, process, and protect your personal information in accordance with relevant laws and agreements between us. If you or your guardian believe that we have collected or used your personal information without authorization, please contact us according to the contact details provided in this Privacy Policy. After verification, we will promptly delete the relevant personal information. If we discover that we have collected personal information of minors without prior verifiable parental consent, we will make every effort to delete the relevant information as soon as possible.
If you are the guardian of a minor, please contact us through the contact information published in this Privacy Statement if you have any questions about the personal information of a minor under your guardianship.
Scope of Application
10. This Privacy Statement applies to all services provided by MOREONEP PTE. LTD. and does not apply to third party advertising products or other services that have separate privacy statements and are not included in this Privacy Statement.
Your use of these third-party services (including any personal information you provide to these third parties) will be subject to the terms of service and privacy statements of these third parties (not this Privacy Statement). Please read the terms of the third parties carefully. Please properly protect your personal information and provide it to third parties only when necessary.
The application and related services described in this Privacy Statement may vary depending on the model, system version, software application version of your phone.
Updates to This Statement
11. Our privacy statement may change. To provide you with better services, this application and related services will be updated and changed from time to time. We will revise this privacy statement as appropriate. Such revisions form part of this privacy statement and have the same effect as this privacy statement. Without your explicit consent, we will not reduce any rights you are entitled to under the current effective privacy statement.
Other Provisions
12.1 All notices under this Agreement may be delivered by page reminder, email, SMS or regular mail; such notice shall be deemed to have been served on the date of transmission.
12.2 The headings of all provisions hereof are for the convenience of reading only and have no practical meaning, and shall not be used as the basis for interpretation of the meaning hereof.
12.3 If any part of the terms hereof is invalid or unenforceable for any reason, the remaining terms shall remain valid and binding on both parties.
13. If you have any questions, comments or suggestions about the contents of this Privacy Statement, please send an email to smile@moreonep.com
Contact us (we will reply within 10 days in general).